On this episode of the Miller Report, Suzanne Miller interviews Burt Flickinger, a top leader in retail with a generational background in the industry. They discuss the challenges facing the retail sector, particularly in New York, and how improving customer service and staffing at stores like Nordstrom could lead to better outcomes. They also delve into the rampant theft issues plaguing stores such as Walgreens, Rite Aid, and Walmart, highlighting how crime has led to store closures and economic disruption in major cities like Chicago. The conversation touches on the ineffectiveness of current security measures and the problematic reliance of some retailers on government subsidies without providing community benefits.
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