Joe Connolly shares a business success story featuring Ken Giddon of Rothman's Men's Clothing Store in Union Square. Giddon emphasizes the importance of dressing appropriately to advance one's career, suggesting that outdated attire can create a perception of being old-fashioned and out of touch with new ideas. He also shares customer service advice, advocating for a welcoming approach rather than the typical 'Can I help you?' which often leads to a negative response. For more insights on growing a successful business, visit wabcradio.com/joe.
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