Joe Connolly interviews Bill Allett, a leading professor on business growth at MIT's Martin Trust Center, about key indicators of business success beyond increasing sales. Allett highlights the importance of net promoter score (NPS) as a measure of customer satisfaction, emphasizing that happy customers are crucial for sustained business growth. He also mentions the need to validate business concepts in the real world.
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Business Success Stories with Joe Connolly Joe Connolly interviews Anita Manfredonia, the owner of PippyandLilly.com, about her approach to managing rising supplier costs without significantly increasing prices for customers. Anita discusses her strategy of emphasizing...
Business Success Stories with Joe Connolly Joe Connolly highlights the business success of Anita Manfredonia, a Long Island fashion business owner. Anita has significantly improved and personalized her website, allowing for customer interactions that resemble...
Business Success Stories with Joe Connolly Joe Connolly shares the inspiring business success story of Anita Manfredonia, a Long Island boutique owner who adapted to post-COVID challenges by enhancing her online presence. After taking detailed...
Business Success Stories with Joe Connolly Joe Conley shares a business success story featuring Michael Bennett, founder of Almira Gold. Michael explains the fundamentals of gold investment, highlighting its historical significance as a store of...
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