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frankmorano

On Air Now

The Other Side of Midnight with Frank Morano

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frankmorano

On Air Now

The Other Side of Midnight with Frank Morano
Overnight 1-5AM
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frankmorano

On Air Now

The Other Side of Midnight with Frank Morano
Overnight 1-5AM

The Question of Tipping at Self Checkout Machines

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FILE- (AP Photo/Stephan Savoia)

NEW YORK, NY -(77WABC)-  Tipping seems to be getting more complicated.
Most people would agree a tip is well deserved, providing you the customer are satisfied with the service. But more and more self-checkout machines are now including tips- the Post calling it emotional blackmail.  Micah Solomon –an author and expert who works with companies on improving customer service, says its hard to rationalize a tip when you have no personal contact with your server or company employee.  He says you wind up  subsidizing companies who don’t want to pay employees a living wage.

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